Point of Sale

Every transaction is an event. Treat it like one.

Most POS systems record a bill. RetIQ's POS sends every billing action — every discount, return, override, and payment method — into a central event engine that decides if something needs attention. Your cashier doesn't need to flag it. The system already knows.

The problem

What happens without it

Discount overrides with no trail

A cashier applies a manual discount. No approval. No record. By the time someone notices, it's happened across 12 stores.

Till mismatches found too late

The day's cash doesn't match the system. The store manager notices at 9pm. By then, two more shifts have run.

Returns no one questioned

A high-value return is processed. Normal-looking. But the pattern — same cashier, same time window, same SKU — is invisible until someone runs a report months later.

How it works

What RetIQ POS does differently

Offline-capable billing

Bills continue even when internet drops. Syncs automatically when connection restores. No store ever stops billing because of connectivity.

Zero billing downtime

Centralised price master

Prices, schemes, and discounts set centrally. Every till across every store pulls from one source. No store can bill on yesterday's prices.

One price. Every store.

Discount approval workflows

Any discount above your defined threshold requires approval before it applies at the till. Overrides are logged with cashier ID, time, and reason.

Every override tracked

Multiple payment methods

Cash, card, UPI, wallets, split payments, credit accounts — all reconciled automatically against the day's billing.

Auto-reconciled daily
Event engine

Every billing event feeds the intelligence layer

When a cashier processes a bill, RetIQ doesn't just record it. It checks it against your defined rules — discount limits, return patterns, payment method flags. Anything outside normal fires an alert to the right person automatically.

Trigger
Till mismatch above threshold
Action: Alert to store manager
Escalation: AOM if unresolved
Trigger
Discount override at billing
Action: Logged + flagged for review
Escalation: COM weekly pattern report
Trigger
Return above defined value
Action: Queued for verification
Escalation: Pattern alert if repeated
Who relies on this

Who relies on this daily

Store cashier / HA

Bills customers, processes returns, handles payment splits. The POS is their primary interface all day.

Store manager

Sees till status, daily sales, mismatch alerts. Closes the day's accounts and flags exceptions.

Accounts / Ops head

Sees chain-wide billing patterns, discount usage, return volumes. Reconciliation happens automatically — not at month end.