Warehouse Management

Stock left your warehouse. Now where is it?

In most retail chains, a transfer out is where visibility ends. RetIQ's WMS starts a clock the moment stock leaves — and tells exactly the right person if it hasn't been acknowledged at the other end.

The problem

What happens without it

Unacknowledged transfers

Stock dispatched Monday. Store hasn't confirmed receipt by Wednesday. Nobody knows if it's a logistics failure or sitting in the backroom unnoticed.

FIFO and FEFO ignored at pick

The picker takes the nearest batch. Not the oldest. Not the one expiring soonest. The rule exists — but the system doesn't enforce it at the moment of pick.

Stock counts that never match

Month-end physical count differs from the system by 2-3%. Nobody can explain where the gap came from or when it opened.

How it works

What RetIQ WMS does differently

Transfer acknowledgement tracking

Every Transfer Out starts a clock. If the receiving store doesn't acknowledge within your defined window, the right person is notified automatically. No manual chasing.

Zero untracked transfers

FIFO / FEFO enforced at pick

The system determines pick sequence based on batch date and expiry. The warehouse staff sees exactly which batch to pick — the rule isn't a guideline, it's the workflow.

Expiry compliance built in

Inward scan verification

Goods received are scanned against the PO at inward. Quantity, batch, and expiry captured at the point of entry. Discrepancies flagged immediately — not at month-end audit.

Catch errors at the door

Demand-driven replenishment

Store stock levels feed back to the warehouse. When a store drops below threshold, a transfer suggestion fires automatically. No store manager needs to remember to raise a request.

Stores never run dry
Event engine

The warehouse is a signal source, not a storage room

Every inward, outward, adjustment, and pick generates an event. The engine watches for gaps — unacknowledged transfers, expiry violations, stock below threshold — and acts before they become problems.

Trigger
Transfer Out not acknowledged
Action: Alert to store manager
Escalation: AOM if still open
Trigger
Batch picked out of FEFO sequence
Action: Pick blocked, correct batch shown
Escalation: Logged for audit
Trigger
Store stock below reorder level
Action: Transfer suggestion to warehouse
Escalation: Auto-TO if configured
Who relies on this

Who relies on this daily

Warehouse manager

Manages inward, outward, pick sequences, and cycle counts. The WMS is their primary daily interface.

Area operations manager

Tracks pending transfers to stores in their cluster. Gets alerted automatically if acknowledgements are overdue.

Chain owner / Ops head

Sees chain-wide stock health — which stores are low, which transfers are pending, where expiry risk sits. Without opening a single report.